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FAQs

​​What makes Vonaé different from other beauty brands?


We use the rawest forms of botanical ingredients to deliver beneficial, healthy hair and skin care you can trust. Each ingredient used is researched and chosen for its benefits for the body and wellbeing. Even our fragrance is made purely of essential oils, allowing you to de-stress with aromatherapy.  We use only the best, including ECOCERT Organic Certified and COSMOS Standard ingredients. 

 

What are the benefits of using Vonaé?

Vonaé deeply penetrates, nourishes, and conditions with vitamins, minerals, fatty acids, and omegas. It is essentially the food for healthy hair and skin. Our products allow the body to detox and take a break from the constant application of chemicals and other harmful substances. Our products are paraben, sulfate, and synthetic fragrance-free, making us the perfect option for those with sensitivities. 


How quickly are results shown?


Once applied, Vonaé immediately revives dull-looking strands and skin. Consistent usage shows improvement in overall hair and skin health within two weeks. 


What products do you recommend?

We love them all. Find out what works best for you by taking our hair quiz, following an ambassador with a similar hair texture, following us on social media handles, and joining our hair challenges. You will be able to see the product, how to use it, and get feedback from others. You can also email us at support@vonaehair.com.

 

How can I purchase a bulk order?

We provide wholesale ordering through FAIRE.

 

When can I expect my order to ship?

It usually takes 3-5 business days for an order to be fulfilled and shipped. Once an order is processed, you will receive a tracking number in your email. 


Have concerns about the order?

If your order is damaged, defective, or missing an item, please email us with photographic evidence at support@vonaehair.com within 48 hours of delivery.
★★★★★
The herb oil is everything. Lightweight enough to use everyday.
Liz W.
★★★★★
I use the mango butter for my braids and twists. When I take my hair out weeks later, my hair is still so soft.
Megan B.
★★★★★
Fireeee. The spicy oil smells so good!
Samantha P.